Privacy Policy

Effective Date: 30 June 2026

Capital Hall Pty Ltd ACN 695 591 961 (“Capital Hall”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information.

This Privacy Policy explains how we collect, use, hold, disclose and protect personal information.

This policy is intended to support open and transparent handling of personal information. The Australian Privacy Principles require covered organisations to manage personal information in an open and transparent way and to maintain a clearly expressed privacy policy.

1. Scope of this Privacy Policy

This Privacy Policy applies to personal information collected by Capital Hall through:

this website;

contact forms;

email communications;

telephone enquiries;

business development communications;

client onboarding;

transaction assessment processes;

career applications;

professional interactions;

third-party referrals.

This Privacy Policy does not apply to third-party websites linked from our website.

2. What personal information we collect

The personal information we collect may include:

name;

email address;

phone number;

company name;

job title;

business address;

transaction-related information;

commercial or financial information voluntarily provided to us;

identity or verification information where required;

employment history and resume information for career applications;

correspondence and enquiry details;

website usage information;

technical information such as IP address, browser type, device type and session data.

The type of information we collect depends on your interaction with Capital Hall.

3. Sensitive information

We generally do not seek to collect sensitive information unless it is reasonably necessary for a specific purpose and permitted by law.

Sensitive information may include information about health, racial or ethnic origin, political opinions, religious beliefs, criminal record or membership of professional associations.

If sensitive information is provided to us voluntarily, we will handle it in accordance with applicable privacy obligations.

4. How we collect personal information

We may collect personal information when you:

submit a website form;

contact us by email or telephone;

request information about our services;

engage us in relation to a transaction;

provide information for transaction assessment;

apply for a career opportunity;

subscribe to updates;

interact with us through professional networks;

attend meetings or events;

use this website.

We may also collect information from publicly available sources, professional advisers, referral partners, counterparties or service providers where appropriate.

5. Website data, cookies and analytics

When you use this website, we may collect technical and usage information through cookies, analytics tools and similar technologies.

This may include:

pages visited;

time spent on pages;

referral source;

device and browser information;

approximate location based on IP address;

session behaviour;

form interactions.

Cookies help improve website performance, user experience, analytics and security.

You can disable cookies through your browser settings, although some website functionality may be affected.

6. Why we collect personal information

We collect personal information for purposes including:

responding to enquiries;

providing information about our services;

assessing potential engagements;

understanding transaction requirements;

supporting transaction structuring and execution;

communicating with clients, advisers and counterparties;

managing business relationships;

conducting internal administration;

improving website performance;

recruitment and employment assessment;

complying with legal, regulatory and professional obligations;

protecting our legal rights and business interests.

7. Use of personal information

We may use personal information to:

contact you;

assess whether we can assist with a transaction;

prepare internal assessments;

coordinate professional communications;

manage client relationships;

support due diligence;

maintain business records;

improve our services;

respond to legal or regulatory requests;

send business updates where permitted.

We will not use personal information for purposes unrelated to our business activities unless permitted by law or with your consent.

8. Disclosure of personal information

We may disclose personal information to:

professional advisers;

legal advisers;

accountants;

technology providers;

website hosting providers;

CRM and administration providers;

analytics providers;

counterparties involved in transaction execution;

capital providers or finance counterparties where relevant to an engagement;

government, regulatory or law enforcement bodies where required;

insurers;

recruitment service providers.

We will take reasonable steps to ensure that third parties handle personal information appropriately.

9. Overseas disclosure

Some service providers used by Capital Hall may store or process information outside Australia.

This may include cloud hosting, email, analytics, CRM, document storage or technology support providers.

Where personal information is disclosed or stored overseas, we will take reasonable steps to ensure that it is handled consistently with applicable privacy obligations.

10. Direct marketing

We may use your contact details to send updates, insights or information about our services where permitted by law.

You may opt out of marketing communications at any time by contacting us or using any unsubscribe function provided.

We will not sell your personal information to third parties for marketing purposes.

11. Career applications

If you apply for a role with Capital Hall, we may collect information including:

resume;

cover letter;

employment history;

education history;

professional qualifications;

references;

work rights information;

interview notes;

communications relating to the application.

We use this information to assess your suitability for current or future opportunities.

If your application is unsuccessful, we may retain your information for a reasonable period unless you request otherwise.

12. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures may include:

restricted access;

secure systems;

password protection;

technology controls;

internal procedures;

service provider controls;

data minimisation where appropriate.

However, no method of internet transmission or electronic storage is completely secure.

We cannot guarantee absolute security.

13. Retention of personal information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including business, legal, regulatory, insurance, accounting and record-keeping purposes.

When personal information is no longer required, we will take reasonable steps to destroy, delete or de-identify it, unless retention is required by law or legitimate business needs.

14. Access to personal information

You may request access to personal information we hold about you.

We may need to verify your identity before providing access.

In some circumstances, we may refuse access where permitted by law, including where access would affect another person’s privacy, prejudice legal proceedings, reveal commercially sensitive information or be unlawful.

15. Correction of personal information

You may request correction of personal information if you believe it is inaccurate, incomplete, outdated or misleading.

We will take reasonable steps to correct information where appropriate.

16. Anonymity and pseudonymity

Where lawful and practicable, you may interact with us anonymously or using a pseudonym.

However, for most transaction, enquiry, recruitment and client-related matters, we may need accurate identifying information in order to respond effectively or comply with legal and business requirements.

17. Data breaches

If we become aware of a data breach involving personal information, we will assess the incident and take appropriate steps.

Where required by law, we will notify affected individuals and relevant regulators.

18. Complaints

If you have concerns about how we handle personal information, please contact us using the details below.

We will investigate privacy complaints and respond within a reasonable timeframe.

If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner.

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be published on this website.

Your continued use of this website or engagement with Capital Hall after publication of an updated Privacy Policy indicates your acknowledgement of the updated policy.

20. Contact us

For privacy enquiries, access requests, correction requests or complaints, please contact:

Capital Hall Pty Ltd
ACN 695 591 961
Email: [email protected]
Phone: +61 2 8365 2459
Level 22, Salesforce Tower
180 George Street
Sydney NSW 2000
Australia